Premier Medical Imaging Centers — Privacy & Data Policy

Last Updated: August 14, 2025

1. Introduction

Premier Medical Imaging Centers (“we,” “our,” “us”) is committed to protecting the privacy and security of personal information we collect and process. This Privacy & Data Policy explains how we collect, use, store, and share your information in connection with our services, including communications via WhatsApp, our website, and other channels. By using our services, you agree to the terms of this policy.

2. Information We Collect

We may collect the following categories of information:

  1. Personal Identification Information: Name, date of birth, address, phone number, email address, government-issued identification (if applicable).
  2. Medical Information: Imaging results, reports, referrals, and other health-related information provided by you or your healthcare provider.
  3. Technical Information: Device identifiers, IP addresses, browser type, operating system, and communication preferences.
  4. Communication Records: Messages, call logs, and media exchanged via WhatsApp or other platforms in the course of providing services.

3. How We Use Your Information

We process your information for purposes including:

  1. Providing diagnostic imaging services and delivering medical reports.
  2. Confirming appointments, sending reminders, and communicating about your care.
  3. Meeting legal, regulatory, and accreditation requirements.
  4. Improving service quality and operational efficiency.
  5. Communicating with you through approved channels, including WhatsApp, in compliance with applicable laws.

4. Legal Basis for Processing

We process personal data only when:

  1. It is necessary to fulfill a contract with you.
  2. We have your consent.
  3. It is required by law or regulation.
  4. It is necessary to protect vital interests or provide healthcare services.

5. How We Share Your Information

We may share your information only with:

  1. Healthcare Providers involved in your care.
  2. Regulatory Authorities where legally required.
  3. Service Providers (e.g., secure IT, cloud hosting, and communication platforms) under strict confidentiality agreements.
  4. Meta Platforms, Inc. (WhatsApp) for the sole purpose of enabling secure messaging.

We do not sell or rent your personal data to third parties.

6. Data Retention

We retain personal data only as long as necessary to provide our services, fulfill legal obligations, or resolve disputes. Medical records are retained in accordance with applicable healthcare regulations.

7. Data Security

We use industry-standard security measures, including encryption, access controls, and secure storage, to protect personal information from unauthorized access, alteration, disclosure, or destruction.

8. Your Rights

You may have the right to:

  1. Access and obtain a copy of your personal data.
  2. Request correction or deletion of your personal data.
  3. Withdraw consent for certain processing activities.
  4. Lodge a complaint with a relevant data protection authority.

Requests can be sent to the contact details in Section 10.

9. International Data Transfers

If your personal information is transferred outside your country, we ensure it is protected by appropriate safeguards in compliance with applicable laws.

10. Contact Information

Premier Medical Imaging Centers
Email: Info@pmic.care
Phone: 556881716
Mailing Address: Jeddah , 7524 Kind Abdulaziz Road, 3675, 23412

11. Updates to This Policy

We may update this policy from time to time to reflect changes in practices, technology, legal requirements, or other factors. Updates will be posted to this page with a revised “Last Updated” date.